Custom Ticket Bot • VanShwasTaken

Support Roadmap (7 Steps)

1. Bot Deployment: Hosting the ticket bot on a 24/7 online server for instant response times.

2. Panel Design: Creating a professional Embed Panel with custom branding, rules, and "Create Ticket" buttons.

3. Category Routing: Setting up different departments (Support, Donation, Ban Appeal, Staff Report) with specific staff roles.

4. Automated Greetings: Writing custom welcome messages inside tickets to gather initial player info immediately.

5. Transcript Logging: Configuring HTML/Text transcripts to be saved in a private staff channel after a ticket is closed.

6. Permission Sync: Ensuring only authorized staff can view, claim, or delete tickets to maintain privacy.

7. Reaction/Button System: Implementing easy-to-use buttons for Claiming, Closing, and Re-opening tickets.

Unlimited Ticket Categories

High-End Embed Branding

Automatic Transcript Saving

Ticket Claiming System

Staff Rating/Feedback Option

24/7 Uptime Hosting Support

Blacklist Users from Support

Custom Placeholder Tags

Multi-Role Staff Tagging

Auto-Close Inactive Tickets

GDPR & Privacy Compliant

7-Day Free Panel Re-design